System Support Inc.

Devoted to technology. Striving for change. Discovering new value at the forefront of innovation.

Corporate Creed

Sincerity and Innovation

Management Philosophy

Contributing to Society

We contribute to the development of a prosperous society by promoting information technology utilizing computer systems.

Advanced Customer Service

We always respond to the needs of the customer in a timely manner. Furthermore, we build reliable relationships of trust with our customers by providing optimal solutions and improving our services.

Sharing Value

Through sound corporate activities, we strive to create an environment where employees can fully demonstrate their abilities and enjoy a stage in their lives that is full of happiness, all while sharing our value with our stockholders.

Message from the President

To all our valued stakeholders,

Many thanks for your continued support.

In recent years, the IT industry environment has undergone dramatic changes driven by factors such as digital transformation (DX) and the evolution of AI technologies, and the importance of IT is steadily growing. 
We have always operated under the management principles of “Contributing to Society,” “Advanced Customer Service,” and “Sharing Value,” which constitute the essence of System Support’s mission to society.
We also firmly believe that in this era of transformation, by staying true to our management principles, avoiding complacency, and continuously challenging ourselves to master the latest technologies and expand our services, we can contribute to the development of our customers and society as a whole.

Based on our unwavering conviction that people shape work and drive the company’s growth, we are implementing human capital management as our most important strategy.
Moving forward, through human-centered management, every member of our company will strive to grow as a professional, aiming to deliver innovative value that consistently exceeds expectations, so that we may become indispensable to all our customers, business partners, and other stakeholders.

We look forward to your ongoing support and guidance.

President and Representative Director　Hirotaka Azumaの写真 — President and Representative Director　Hirotaka Azuma

Company Overview

Company Name: System Support Inc. (STS)

Headquarters Location: 9F Rifare Building, 1-5-2 Hon-machi, Kanazawa, Ishikawa 920-0853, Japan

Founded: July 2024
* Taking over the business operations of System Support Holdings Inc. (Founded in January 1980)

Capital: 100 million yen

Major Shareholder: System Support Holdings Inc. (100% ownership; Listed on the Tokyo Stock Exchange Prime Market）

Net Sales: 26,938 million yen (FY6/2025, consolidated)

Fiscal Year End: June

Executives: President and Representative Director: Hirotaka Azuma
Chairman and Representative Director: Ryoji Koshimizu
Advisory Director: Kenji Suzuki
Director: Tetsuya Imamura
Director: Masaya Yamamoto
Director: Miki Enomoto
Audit & Supervisory Board Member: Seigo Ikegami
Audit & Supervisory Board Member: Hideki Sanada

Number of Employees: 1,370 (As of June 2025)

Offices: Tokyo, Nagoya, Osaka, Kanazawa

Group Companies

Certification / Licensing: Worker Dispatch Business 派17-300340
ISO/IEC 27001(ISMS) Certification (JQA-IM0941)

Business Overview

History

1980: Founded System Support Inc. (currently System Support Holdings Inc.) in Kanazawa City, Ishikawa Prefecture

1984: Opened Nagoya Office (currently Nagoya Branch Office)

1987: Opened Tokyo Office (currently Tokyo Branch Office)

2000

Received honorable mention for the Ishikawa Venture Award
Financed and founded eNet Solutions Co., Ltd.

2004

Entered an Oracle EBS Technical Partner contract with Oracle Corporation Japan
Opened Osaka Office (currently Osaka Branch Office)

2005: Commenced sales of “Tate Yakusha®,” a construction work information management system

2009: Financed and founded STS Medic Inc.

2010

Acquired shares of T4C Co., Ltd. and made it a subsidiary
Obtained ISO/IEC 27001 (ISMS) certification for the headquarters and the Osaka branch

2011: Entered a SAP Service Partner contract with SAP Japan Co., Ltd.

2012: Acquired shares of ACROSS Solutions, Inc. and made it a subsidiary

2013

Financed and founded STS Innovation, Inc. in California, USA
Entered an APN Consulting Partner contract with Amazon Japan K.K.
Obtained ISO/IEC 27001 (ISMS) certification for the entire company

2015

Acquired additional shares of T4C Co., Ltd. and ACROSS Solutions, Inc. and made them wholly-owned subsidiaries
Entered a PartnerNow Master Terms with ServiceNow Nederland B.V.

2016

Financed and founded STS Innovation Canada, Inc. in Vancouver, Canada
Commenced sales of the cloud-based shift management system “SHIFTEE®”
Received Microsoft Cloud Platform Silver Competency certification

2018

Received Microsoft Cloud Platform Gold Competency certification
Listed on the Tokyo Stock Exchange Mothers Index
Commenced sales of the attendance/work management system “Shugyo Yakusha®”

2019: Listed on the First Section of the Tokyo Stock Exchange

2020: Entered a Google Cloud & Google for Education Commercial Partner Program Agreement with Google Cloud Japan G.K.

2021

Entered a Subcontractor Agreement with Automation Anywhere, Inc.
Entered a reseller Agreement with CyberArk Software (Japan) K.K.

2022

Entered a Snowflake Partner Network (SPN) Program Agreement with Snowflake Inc.
Entered a Celonis Partner Program Agreement with CELONIS K.K.
Listed market changed to the Tokyo Stock Exchange Prime Market

2023: Financed and founded STS DIGITAL, Inc.

2024

STS Innovation, Inc. acquired all businesses of MultiNet International Inc.
Acquired all shares of Communication Planning Corporation and made it a subsidiary
Financed and founded System Support Division Preparation Company, for transition into a holding company structure

2025

Transition from a group management structure with System Support Inc. as the parent company to a new structure with System Support Holdings Inc. serving as the holding company

* System Support Inc. renamed to System Support Holdings Inc., and System Support Division Preparation Company renamed to System Support Inc.

* Our company has taken over all business operations excluding group management from System Support (now System Support Holdings); therefore, our history prior to 2024 reflects the original company’s trajectory.